Position Overview

Pay range: $85,600 - $139,100 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

A team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.

Job Description

To employ broad knowledge to guide application team members on strategy, innovation, and collaborative support of Epic. To lead efforts to analyze operational needs, utilizing industry guidelines and best practices, to establish requirements and technical standards to achieve enterprise goals. To serve within organizational teams and provides insight on technology configurations as well as process impacts.

Key Duties and Responsibilities

1. Creates frameworks for planning, designing and documentation of system functionality and changes.
2. Sets key standards and best practices to ensure that work quality meets customer needs.
3. Fosters a collaborative approach for system changes and issues resolution by bringing together all stakeholders.
4. Works to mitigate systemic risk through build processes, system analysis and monitoring of system performance.
5. Assists with creation of roadmaps for system functionality and timelines for major projects.
6. Leads projects across functional teams and business leaders to determine the most appropriate technical strategy.
7. Serves as a technical expert within the organization on system development and maintenance, data management and system support.
8. Maintains professional accountability to support quality and patient safety efforts and alignment with enterprise strategic priorities.
9. Builds and maintains partnerships within the organization. Engages stakeholders to understand requirements, integrating business knowledge with technical solutions.
10. Performs other duties as assigned.

Bachelor's degree in Information Technology or a related field and six (6) years of healthcare application support experience required. Work experience may substitute for education requirement.

Epic certification in area of support or certification obtained within 12 weeks of completing Epic training with no more than two (2) testing attempts required.

Licenses / Certifications / Registrations

Epic certification in area of support or certification obtained within 12 weeks of completing Epic trainingwith no more than two (2) testing attempts required.

MyChart Preferred: Welcome, Cheers (Call Management and Campaigns)

Preferred Skills: Experience building custom MyChart Care Companion content, Configuring and managing campaigns for patient outreach and engagement

Preferred Skills

Knowledge in MyChart configuration and support in Epic.