Responsible for the development, design, installation and maintenance of a department s networked computers. Assume sole responsibility as the systems or network administrator . Manages the technical aspects of the system/network. Provides user support by troubleshooting PC and Network problems, as well as acts as a liaison with personnel who operate the University Backbone Network . May supervise other technical support personnel, such as Computer Technicians and Information System Specialist I s performing routine maintenance, repair, troubleshooting or PC/Network operations duties.

Duties and Responsibilities:

Tier 2 Support
Configure PC/Mac
Troubleshoot hardware and software
Support, maintain, and enhance DOM IT Internal HelpDesk applications and databases
Collect and maintain accurate annual inventory of all services compiled from various sources and repositories (i.e. SCCM, Casper, REDCap, Servers)
Configure and troubleshoot printer, copier, etc.
Maintain and support conference room equipment
Train junior or new HelpDesk staff
Write simple batch scripts to automate tasks
Consult with vendors on troubleshooting and solution
Work closely with HSIS and UAB Central IT on integration
Write documentation and knowledgebase articles

This is not a remote option position. You will be required to work on -site in Birmingham, AL. We are always on the lookout for dynamic and energetic person to assist us with these responsibilities. There are tremendous opportunities for growth and professional development.

Salary Range: $47,665 - $77,455

Qualifications

Bachelor's degree in Computer Science, Information Technology or a related field and three (3) years of related experience required. Work experience may substitute for education requirement.

Preferred:

Be a team player
Self-motivated
Effortlessly work in a constantly demanding environment
Work under minimal guidance
Excel in Customer Service
Evaluate, test, and suggest new technologies
Documentation
Work closely with HSIS and UAB Central IT on integration.

Primary Location

: University

Job Category

: Information Technology

Organization

: 311400000 Department of Medicine Chair Office

Employee Status

: Regular

Shift: Day/1st Shift

Work Arrangement (final schedule to be determined by the department/hiring manager): Onsite

Equal Opportunity Statement: UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

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