Compensation:
Pay Range: $15.00 - $21.95 / hour
- Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Work with the Best at UAB Medicine:
UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.

- U.S. News & World Report's Best Hospitals, #1 in Alabama
- America’s No. 1 Best Large Employer, Forbes, 2021
- Level I Trauma Center
- NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center

Our success in patient care, innovation, and education is a direct result of our supportive and inclusive culture. Whether you are looking to start your career, fast-track your development, or diversify your skills, UAB Medicine offers avenues for advancement that other employers cannot match.

Job Description:
To assist and execute daily duties as assigned by Guest Services Leadership to ensure operations are effective, efficient and employees are supported in order to provide the best patient or guest experience. To be part of a leadership structure that supports both the Guest Svcs Rep and Patient Transporter positions throughout the medical campuses. To help coordinate/supervise the Lead positions in the department. To ensure compliance with dept. standards. To assist supervisors and managers with scheduling, coverage of work assignments, organizing and facilitating new employee training, developing existing employees, coaching employees around performance initiatives, etc. Under the supervision of the Supervisor and Managers for the department, to communicate with employees, colleagues, and other departments with whom the assigned area works daily. To act as the immediate escalation path for situations that need leadership attention and escalate to the supervisor and or manage as appropriate.

Associate's degree in a related field and two (2) years of related experience required. Previous leadership experience required. Work experience may substitute for education requirement.