This position will provide REDCap support, user assistance, database management, and workstation maintenance within the Department of Obstetrics and Gynecology (OBGYN) at UAB.

Key Roles & Responsibilities

To aid in software implementation and documentation while complying with information security measures as determined by management and policy.
To provide support for REDCap server and various requirements of UAB product infrastructures and to help end users use various tools and technologies effectively and efficiently.
Consults with system users and makes software and/or hardware recommendations. Installs and/or develops customized software as required.
Maintenance of the department's distribution list. Provides training and documentation of new and existing software.
Handle REDCap user access requests and account setups.
Build, maintain, and manage REDCap databases.
Provide support for password resets, account suspensions, and troubleshooting login/access issues.
Manage data backups and restorations for REDCap systems.
Ensure timely and secure REDCap upgrades and ongoing server maintenance.
Troubleshoot and resolve computer and system-related issues for departmental staff.
Assist with workstation maintenance and vulnerability remediation.
Manage all departmental distribution list
Perform other duties as assigned

Knowledge, Skills, Abilities & Work Characteristics

Previous Information Technology experience is strongly preferred.

Hourly Range: $18.85-$30.65

Qualifications

Education:

Associate's degree in Computer Science, Information Technology or a related field and one (1) year of related experience required.
Work experience may substitute for education requirement.

Primary Location

: University

Job Category

: Information Technology

Organization

: 311550000 OB/GYN Chair Office

Employee Status

: Regular

Shift: Day/1st Shift

Work Arrangement (final schedule to be determined by the department/hiring manager): Remote/Hybrid Eligible

Equal Opportunity Statement: UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

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