Position Title:
Office Services Specialist III (ID: T223336)

Job Summary:
The University of Alabama at Birmingham (UAB) is seeking an Office Services Specialist III to join the UAB Employee Assistance & Counseling Center. Under minimal supervision, this role will perform department-specific office and clerical duties of a moderately complex nature. Responsibilities include managing communications, date entry, managing department emails, gathering and interpreting data for detailed reports, and assisting with day-to-day operations. The role may also involve directing the work of other clerical employees, client scheduling, and handling confidential human resources-related information. The ideal candidate is organized, detail-oriented, and capable of handling sensitive information in compliance with HIPAA regulations.

Key Responsibilities:

• Coordinate appointments for EAP counselors and clients.
• Greet clients, provide information about EAP services, and assist with intake processes.
• Input and update client information in the EAP EHR, ensuring data integrity and accuracy.
• Assist in planning and organizing mental health and well-being workshops, seminars, and other EAP events.
• Gather and interpret data to construct detailed reports.
• Assist with ordering and managing office supplies, ensuring the office is well-stocked and organized.
• Maintain accurate and confidential records of client interactions, program activities, and other relevant documentation.
• Provide leadership in a clerical capacity by directing the work of other office staff.
• Must be able to handle crisis and urgent situations according to department standard operating procedures for administrative staff.

Salary Range:
$29,120 - $43,990

Minimum Qualifications:

• High school diploma or GED required.
• Four (4) years of related experience required.

Equal Opportunity Statement:
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, sexual orientation, gender identity, gender expression, or veteran status.

As required by Title IX, UAB prohibits sex discrimination in any education program or activity it operates. For concerns or questions, contact UAB’s Assistant Vice President and Senior Title IX Coordinator. For more information, visit uab.edu/titleix.

How to Apply:
Interested candidates should submit their applications through UAB’s official job portal at uab.edu/jobs.