PATIENT ACCOUNTS REPRESENTATIVE II
University of Alabama at Birmingham
Description
The University of Alabama at Birmingham (UAB) seeks a PATIENT ACCOUNTS REPRESENTATIVE II to perform duties related to processing patient accounts such as identifying delinquent accounts, counseling patients, handling Chapters 7 and 13 bankruptcy notices, processing returned checks, initiating and auditing monthly statements, processing charge tickets and insurance claims and preparing various reports. Sets up new patient accounts and performs data entry of charges, payments and adjustments. Prepares and submits bills for payment. May balance and post collected money. Works to resolve insurance denials with insurance companies. Monitors outstanding claims.
- Provide customer service to patients regarding account related issues.
- Front desk patient registration.
- Set up new patient accounts via practice management software.
- Performs data entry of payments and daily payment reconciliation.
Qualifications
High School diploma or GED and three (3) years of related experience required.
Preferred skills:
- Customer Service Skills
- Organizational skills
- Prioritization skills
- Written and verbal communication skills
- Ability to operate various office machines including printers, computers and various software packages
- Ability to problem-solve
"UAB is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable, and family-friendly environment in which all faculty and staff can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity and expression as well as sexual orientation. UAB also encourages applications from individuals with disabilities and veterans."