Birmingham Job Opportunities


Patient Services Coordinator ll - Cancer Service Line - AM (065)

University of Alabama at Birmingham

University of Alabama at Birmingham

Customer Service
Birmingham, AL, USA
Posted on Wednesday, June 5, 2024
Patient Services Coordinator ll - Cancer Service Line - AM (065) - (T217579)


Pay Range: $16.00 - $26.00 / hour
- Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Work with the Best at UAB Medicine
UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.

- U.S. News & World Report's Best Hospitals, #1 in Alabama
- America’s No. 1 Best Large Employer, Forbes, 2021
- Level I Trauma Center
- NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center

Our success in patient care, innovation, and education is a direct result of our supportive and inclusive culture. Whether you are looking to start your career, fast-track your development, or diversify your skills, UAB Medicine offers avenues for advancement that other employers cannot match.

Job Description:
Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physician and advanced practice providers. May schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, and schedule surgical cases. May arrive and check out patients in clinic, as well as collect copays. Communicate and perform patient follow-up as necessary. Work with outside staff to schedule and coordinate patient care at satellite clinics. May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.


High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation Business Office Education or similar coursework preferred. Currently certified as a Certified Professional Coder (CPC) by The American Academy of Professional Coders (AAPC) preferred. Currently certified with Cardiopulmonary Resuscitation (CPR) required or must be obtained within 30 days of employment.

Primary Location

: UAB Hospital

Job Category

: Clerical & Administrative


: 702390000 Cancer Service Line

Employee Status

: Regular
Shift: Day/1st Shift