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COMPUTER TECHNICIAN

University of Alabama at Birmingham

University of Alabama at Birmingham

university, fl, usa
Posted on Wednesday, May 15, 2024
COMPUTER TECHNICIAN - (T217061)

Description

COMPUTER TECHNICIAN

University of Alabama at Birmingham

Key Roles & Responsibilities

his position will commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA), on an annual basis.

  • Installs department computer hardware and software programs.
  • Performs preventive maintenance tasks, troubleshoots, repairs computer systems and peripheral equipment.
  • Assists in some networking functions; provides support in day-to-day operations of local area networks.
  • Provides data entry support and database management for the department. Works with other departments to solve networking and application issues that affect the users.

Knowledge, Skills, Abilities & Work Characteristics

  • Be comfortable with answering the helpdesk phone throughout the day
  • Must be able to multitask
  • Knowledge of Windows Mac OS
  • Excellent communication skills
  • Communicate through various technologies with colleagues
  • Ability to research and resolve issues
  • Prior experience in computer troubleshooting is a plus
  • Prior phone support experience is a plus
  • Be a team player, Self-motivated and Effortlessly work in a constantly demanding environment Work under minimal guidance
  • Excel in Customer Service
  • Evaluate, test, and suggest new technologies
  • Documentation
  • Work closely with HSIS and UAB Central IT on integration.

Hourly Range: $15.50 - $25.20

Qualifications

Education

  • Associate's degree in Computer Science or a related field required.
  • OR an equivalent combination of relevant education and/or experience.

Primary Location

: University

Job Category

: Information Technology

Organization

: 311400000 Department of Medicine Chair Office

Employee Status

: Regular
Shift: Day/1st Shift
Work Arrangement (final schedule to be determined by the department/hiring manager): Onsite