Program Coordinator II Under minimal supervision, works as member of a team to coordinate services for meeting patient needs at the UAB Providing Access To Healthcare (PATH) Clinic, which provides free healthcare for uninsured patients with uncontrolled diabetes. This position will work closely with the clinical care coordinators and the medical and behavioral health teams, facilitating communication and support in securing resources for patient treatment, referral, and transition. This position will also collaborate in coordinating clinical and patient services and performing administrative duties in support of clinical staff and operations. Key Duties and Responsibilities Coordinate patient enrollment in pharmaceutical Patient Assistance Programs and manage the documentation and organization of medications received Track reorder dates on all medications for each patient and communicate with pharmaceutical companies and clinical team to ensure timely reorders and a continuous supply of medications Collaborate with interprofessional team to facilitate communication about patient needs and obtain resources that promote patient-centered healthcare Utilize electronic health records system to communicate with providers and document activities in support of patient care Actively participate in clinic team huddles, meetings, and project evaluations Serve as an advocate for patient, assisting patients with obtaining services and assistance available Collaborate in coordinating clinical and patient services, including scheduling and communication with on-call providers, and for performing administrative duties in support of clinical staff and operations Assures PATH Clinic compliance with all UAB regulations, including HIPAA and privacy issues Performs other related duties as directed to support the mission of the PATH Clinic Acts in a caring and courteous manner toward all people in the following ways: uses positive interpersonal skills to alleviate concerns and frustrations of patients, students, other staff, and faculty; provides assistance in a timely manner, references appropriate procedures in a calm and courteous way; acts always in a professional and confidential manner with respect to all information and records Performs other related duties as directed to support the missions of the School of Nursing

This position requires a minimum of bachelor's degree in a related field and one (1) year of related experience required - or an equivalent combination of relevant education and/or experience. Must be computer literate - experience with Electronic Health Records systems, patient scheduling, and MS Office Suite desired. This position requires that the individual have excellent organizational and time management skills, be conscientious, self-directed and efficient in accomplishing the stated tasks and responsibilities. Additionally, this individual must be capable of working with a diverse population of indigent patients and should have appropriate interpersonal and writing skills to communicate effectively with the patients, team members, and other parties internal or external to UAB. All work performed must be in accordance with SON and UAB policies and procedures and UAB Enterprise Code of Conduct.