MGR-SOCIAL SVCS

University of Alabama at Birmingham

General Responsibilities

• To develop and manage the effective implementation of medical social services.

• To coordinate clinical social work practice to ensure quality outcomes and organizational effectiveness.

Key Duties & Responsibilities

• Establishes clinical goals and objectives in clinics such as the Acute Medical Social Services, Spain Rehabilitation Social Services , 1917 Clinic, Acute Medical Social Services (REACT program), etc. Provides oversight for all counseling programs and staff.

• Manages human resources functions such as interviewing, hiring, scheduling, evaluating and disciplining clinical and support staff.

• Oversees marketing and planning activities including referral source contacts.

• Ensures compliance with all applicable internal and external policies, procedures and regulations.

• Develops and manages budget for areas of responsibility.

• Performs other duties as assigned.

Additional Duties

• Direct operations for the social work and mental health departments in a multidisciplinary HIV outpatient clinic.

• Operate with a high degree of independence in departmental leadership.

• Lead program development and administration for social work and mental health services.

• Define departmental objectives and establish systems that support program effectiveness and accountability.

• Lead policy development and quality improvement initiatives that support patient‑centered care and clinic goals.

• Lead development of departmental budgets and ensure responsible resource allocation.

• Write grants and secure program funding, including preparing required program activity reports.

• Participate in organizational leadership activities and contribute to strategic planning and decision‑making.

• Serve as clinic and departmental liaison to HIV community partners and related organizations at institutional, local, state, and national levels.

• Align social work and mental health departmental priorities with broader clinic strategic objectives and mission.

• Serve on the 1917 Clinic Leadership Council and participate in clinic‑level strategic planning.

• Serve as subject matter expert on Ryan White eligibility and allowable expenditures and support compliance with Ryan White, 340B, and other program requirements.

• Craft, update, and implement departmental policies that reflect best practices and regulatory standards.

• Develop, implement, and monitor departmental standards, objectives, and key performance indicators.

• Lead quality assurance and quality improvement efforts for social work and mental health teams and participate in interdepartmental QI initiatives.

• Foster collaboration between social work, mental health, and other clinic departments to support coordinated care and efficient workflows.

• Provide administrative and operational oversight, mentorship, and support to departmental supervisors and serve as escalation point for complex issues.

• Assess budgetary and resource needs and manage allocations to ensure fiscal responsibility and compliance with funding sources.

• Serve as liaison to the UAB Social Work department to support enterprise‑wide initiatives and best practices.

• Represent the clinic to community partners, build strategic relationships, and oversee collaborative programs.

• Provide high‑level oversight for programs run jointly with community partners to ensure intended outcomes.

• Supervise social services and mental health supervisors, including performance evaluation and mentorship.

• Participate in grant writing and ensure alignment between clinic and departmental goals.

• Communicate and collaborate with institutional, community, state, and national partners regarding HIV care and best practices.

• Perform other duties as assigned.

Preferred:

• Experience with the Ryan White HIV/AIDS Program and/or the 340B Drug Pricing Program, experience with quality improvement methodology and/or experience with data analysis

• At least three (3) years of supervisory or management experience.

• 7 years of related experience preferred.

Salary Range: $73,945 - $120,165

Education

• Master's degree in Counseling, Mental Health, Social Work or related Human Services field and five (5) years of related experience required.

• Work experience may NOT substitute for education requirement

Licenses

• Currently licensed as a Licensed Professional Counselor (LPC) by the Alabama Board of Examiners in Counseling (ABEC)

• or currently licensed as a Licensed Master Social Worker (LMSW) by the Alabama State Board of Social Work Examiners

• or currently licensed as a Licensed Independent Clinical Social Worker (LICSW) by the Alabama State Board of Social Work Examiners required.
  

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.