The University of Alabama at Birmingham (UAB) Temp Services is seeking a Customer Service Representative (Admin) to receive and respond to account inquiries by patients and legal entities. To verify eligibility and benefits for patients with insurance coverage. To bill and collect payments from patients and third party payers including outstanding balances, co-pays and co-insurance. To maintain a balanced cash drawer. To enter all charges incurred by the patient during office visits using the appropriate procedure and diagnosis codes. To schedule patients for the clinic. To handle telephone inquiries in a multi-line environment. To use Practice Management Software system in performance of these duties and responsibilities. To occasionally deliver medical records, supplies and walk throughout the clinic assisting faculty, patients, and students.
Key Duties & Responsibilities
1. Schedules patients for the clinic via phone, text, or online services.
2. Verifies insurance eligibility and benefits for patients with insurance coverage.
3. Enters charges on patient's ledger and collects proper payments.
4. Maintains proper cash drawer.
5. Provides patients with medical records upon request.
6. Performs other duties as assigned.

Hourly Pay Rate: $16.00

Schedule: Monday - Friday 7:30AM - 5:30PM

Minimum Requirements
High School diploma or GED and two (2) years of related experience required.

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.