Patient Service Coordinator I (Temporary)

Position Summary
The Patient Service Coordinator I (Temporary) serves as a key point of contact for patients, providing front-line administrative and customer service support in a clinical setting. This role supports daily clinic operations by assisting with patient registration, scheduling, and coordination of services while ensuring a positive patient experience.

Key Responsibilities

• Greet and assist patients in person and by phone in a professional and courteous manner
• Schedule patient appointments and manage clinic calendars
• Complete patient registration and verify demographic, insurance, and appointment information
• Accurately enter and update patient information in electronic medical record (EMR) systems
• Respond to patient inquiries and route concerns appropriately
• Support clinic workflows in a fast-paced, patient-facing environment
• Maintain confidentiality and comply with HIPAA and organizational policies
• Perform general administrative duties such as filing, scanning, and document management

Required Qualifications

• Strong customer service and interpersonal skills
• Excellent verbal and written communication skills
• Detail-oriented with strong organizational and time-management abilities
• Ability to multitask and adapt quickly in a busy clinical environment

• Reliable, punctual, and professional

  Hourly Rate: $15-$18

  
  

High school diploma or equivalent and two (2) years office/clerical experience in customer service, call
center, physician office or other clinical environment required. Demonstrated organizational and
leadership skills; excellent customer service and communication skills required.

Preferred Qualifications

• Prior experience in a healthcare, clinical, or medical office setting
• Experience with patient scheduling and registration
• Familiarity with electronic medical record (EMR) systems

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.