The University of Alabama at Birmingham (UAB) Temporary Services is seeking a Temp Medical Caseworker. This role supports patients by
assessing psychosocial needs and facilitating access to community resources. Medical Caseworker will assist patients with
various medical and social challenges, helping to improve their overall wellbeing. Furthermore, the medical caseworker
will advocate on the behalf of patients to ensure their needs are being satisfied, while ensuring their access to healthcare
services, financial assistance, and community resources are provided based on availability and eligibility. In addition, this
role may participate in community outreach events to promote health education, access to Cooper Green Resources, and
patient engagement. The Medical Case worker is also expected to perform any additional duties as assigned by Cooper
Green Mercy Health to support the organization’s mission and operational needs. Medical caseworker may also provide
services to patients, non-enrolled patients, and community organizations

KEY RESPONSIBILITIES:

• Provide case management services across various departments, including primary care, specialty clinics,
behavioral health and resource center.
• Conduct support and psychosocial needs assessment to identify patient needs and barriers to care.
• Provide guidance and facilitate referrals to external community resources (e.g., housing, transportation, Medicaid,
food assistance, utilities).
• Maintain accurate and timely documentation according and outlined by department SOP.
• Respond to patient and community inquiries, offering information on services available at the Resource Center.
• Participate in cross-functional team meetings to discuss patient care, social services, and community engagement
strategies.
• Network with community partners and other organizations that provide financial assistance, resources, and other
social services for patients.
• Aid in managing electronic resource board, completing non-clinical referrals, assisting patients with requests such
as obtaining immunization records upon request. Directing non-enrollee patients to the enrollment department
to assist with enrolling and providing additional navigation for resources.
• Collaborate with licensed Social Workers within the clinics of Cooper Green Mercy Health Services Authority to
ensure patients’ social services needs are addressed.
• Report any barriers patients are facing with gaining access to their care, while discussing resources to alleviate
these barriers with the patients and their families. Other duties as assigned.

Hourly Rate: $27.02

Bachelor’s degree in social work is required, with a minimum of one (1) to three (3) years of experience in social services,
case management or a similar role within a healthcare setting or related field.

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.