The University of Alabama at Birmingham (UAB) is seeking a PATIENT SERVICES COORDINATOR II to assist on clinical team to address day-to-day patient needs and issues. Explain billing and collections process to patients. Also responsible for coordinating and/or administering certain clinical and patient services and for performing administrative duties in support of physician staff and operations. Responsible for the conduct of patient scheduling. Coordinates outpatient scheduling and facilitates in-patient pre-certification and admitting processes as necessary. Serves as an advocate for patient and patient family assisting patients and patient families with obtaining services and assistance available within the University or Birmingham community. Answers patient and patient family inquiries verbally or in writing. Assists in resolving patient problems. Follows up with patients and patient families regarding post-treatment/post-operative status. May supervise clerical staff.

(Hourly Rate: $16.00 - $24.00)

Bachelor's degree in a related field and one (1) year of related experience required OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Preferred hard and soft skills:

• Customer service skills
• Analytic skills
• Effective Communicator
• Troubleshooting
• Team Oriented
• Self-Starter

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UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.