Supports department information systems requirements and objectives. Consults with system users and makes software and/or hardware recommendations. Installs and/or develops customized software as required. Provides training and documentation of software. Troubleshoots, maintains and repairs as necessary any department hardware and peripherals. May maintain department file server, i.e. back-ups, additions and deletion of users, etc.

We are always on the lookout for dynamic and energetic people to assist us with these responsibilities. There are tremendous opportunities for growth and professional development. In addition to the technical responsibilities, the person will have these additional duties. Be a team player Self-motivated Effortlessly work in a constantly demanding environment Work under minimal guidance Train new staff Excel in Customer Service Evaluate, test, and suggest new technologies Proof-read/Documentation Occasional helpdesk tasks Work closely with HSIS and UAB Central IT on integration.

Duties and Responsibilities:

• Tier 1 Support
• Configure PC/Mac
• Provide remote and on-site support
• Troubleshoot hardware and software
• Assist with computer image creation Configure and troubleshoot printer, copier, etc.
• Maintain and support conference room equipment
• Proficient in Windows OS, Mac OS, smartphone, tablets
• Consult with vendors on troubleshooting and solution

Salary Range: $18.85 - $23.00

Associate's degree in Computer Science, Information Technology or a related field and one (1) year of related experience required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. A list of experience and education substitutions can be found on the UAB Compensation website, if job allows for such substitutions.

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.