Wealth Management Operations Team Lead
Regions Bank
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
At Regions, the Wealth Management Relationship Team Administrator (RTA) - Safe Act will lead the area’s Wealth and Trust Assistants to ensure quality service to both internal partners and clients. The RTA will have direct management responsibility for assistant staff and may also directly support members of the advisor team.
Primary Responsibilities
Provides leadership, coaching, and training to support specialists, serving as the dedicated subject matter expert on policies and procedures for business group systems and transactions
Understands client needs and identifies opportunities to improve and resolve client service issues
Coaches associates to identify expansion opportunities within existing relationships and/or identifies knowledge gaps
Distributes pertinent information to the assistant team, ensuring consistency across the Wealth Management function
Assists relationship teams with resolving complex client issues
Completes and processes administrative documents for the department (Human Resources (HR) forms, Corrective Action Requests (CARS), ad hoc management reporting, and other various reports)
Monitors departmental compliance training
Monitors risk and compliance on various client transaction activity
Facilitates new associate onboarding and training for Wealth Management associates
Supports Wealth Management Leaders, as needed, with other administrative duties such as the onboarding of new associates, complex reporting and other duties as assigned
Travels, as needed, to support the assigned area market
May perform general management duties, in partnership with business leadership and Human Resources, exercising usual authority concerning staffing, performance evaluations, promotions, and terminations
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.
Requirements
High School Diploma or GED
Five (5) years of experience in a related field
Preferences
Bachelor's degree or Technical School Certification
Skills and Competencies
Ability to manage multiple goals and deadlines simultaneously
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong analytical and problem-solving skills, including attention to detail
Strong organizational skills
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$61,588.45 USD50th Percentile:
$82,780.00 USDIncentive Pay Plans:
This job may participate in an annual discretionary bonus plan.Location:
Tampa, FloridaEqual Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.