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RIS Trading Support Specialist - Regions Investment Services

Regions Bank

Regions Bank

Customer Service
United States · Florida, USA · Alabama, USA · Parkway, MO, USA · Hoover, AL, USA · Remote
USD 46,750-57,270 / year
Posted on Oct 28, 2025

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the RIS Trading Support Specialist is responsible for providing excellent and timely customer service to clients by submitting trades and answering account related questions. This role supports Financial Advisors across the entire Regions’ footprint.

Primary Responsibilities

  • Monitors incoming communication via phone and email to submit trades and move money at the direction of the client or Financial Advisor
  • Fields questions from clients regarding accounts, statements, tax documents, and transactions as necessary
  • Runs and distributes financial reports for internal bank partners
  • Acts as a liaison between the client and Financial Advisor
  • Serves as a backup to Financial Advisors throughout the footprint on trade related activities
  • Ensures SmartWorks data is accurate and up to date
  • Notifies Cetera of necessary systems corrections

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

  • High School Diploma or GED
  • Three (3) years of banking or financial services experience
  • Financial Industry Regulatory Authority (FINRA) Series 7

Preferences

  • Bank brokerage experience
  • Financial Industry Regulatory Authority (FINRA) Series 63 & 65 OR Series 66

Skills and Competencies

  • Ability to research and solve problems
  • Excellent verbal and written communication skills
  • Proficient at Microsoft Office (Excel, Word, etc)
  • Strong analyzing, coordinating, and follow up skills
  • Strong attention to detail

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$46,750.00 USD

50th Percentile:

$57,270.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.