Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Home Improvement Financing Enterprise Banking Solutions Specialist is focused on expanding relationships with Regions Home Improvement Financing (HIFi) Independent Contractors or Program Sponsors by conducting needs-based conversations on a variety of financial products and services across Region’s enterprise. This role will provide exceptional customer service and build on existing relationships using extensive product and industry knowledge.

Primary Responsibilities

• Utilizes complete understanding of contractor financial journey to connect value-added solutions to their financial needs and goals
• Collaborates with branches and line of business partners to deliver knowledgeable advice and solutions to grow contractor relationships and optimize revenue opportunities
• Makes compelling recommendations leveraging full-service bank capabilities of Regions beyond the HIFi program
• Identifies customer needs and provides appropriate guidance and perspective about Regions’ banking solutions
• Plans and executes quality customer calls to expand existing customer relationships
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by manager
• Ensures sound banking practices, including managing, identifying and reporting operational risks

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Three (3) years of banking, sales, and/or customer service experience

Skills and Competencies

• Ability to communicate effectively
• Ability to provide excellent customer service
• Ability to work in a collaborative environment
• Capacity and willingness to learn quickly
• Communicates in a positive, motivating, and persuasive way
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong verbal, written communication, and organizational skills

Schedule:

Monday-Friday

8:30am-5:30pm

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

50th Percentile:

Incentive Pay Plans:

Location:

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.