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Small Business Relationship Manager

Regions Bank

Regions Bank

Customer Service
Nashville, TN, USA
USD 106,543.25-131,090 / year
Posted on Jul 28, 2025

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Small Business Relationship Manager focuses on delivery of credit, products, and service solutions within a dedicated geographic area and primarily targets general-industry clients with revenues up to $20MM.

Primary Responsibilities

  • Identifies, acquires, and grows new relationships with small business clients
  • Delivers knowledgeable advice and solutions to grow small business relationships and optimize revenue opportunities
  • Assesses the client's financial needs for the purpose of formulating a business plan and delivering an effective variety of financial products and services to help the client succeed financially
  • Provides small business relationship management with existing customers to fully understand their business, objectives, strategies, and challenges
  • Collaborates with branches and product partners
  • Plans and executes quality client/prospecting calls
  • May leverage knowledge and experience to provide guidance on best practices to team members with less experience

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

  • Bachelor’s degree and six (6) years closely related client-facing financial services experience, including a minimum of four (4) years growing and managing a dedicated book of small business clients across an assigned territory
  • High school diploma or GED and ten (10) years of closely related client-facing financial services experience, to include at least four (4) years growing and managing a dedicated book of small business clients across an assigned territory

Preferences

  • Credit/Analyst experience

Skills and Competencies

  • Customer service focus with experience handling complex transactions across multiple systems
  • Excellent analytical and problem-solving skills
  • Excellent relationship-building skills
  • Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong business acumen to provide financial services consultation to small business clients
  • Strong negotiation abilities
  • Strong verbal and written communication skills

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$106,543.25 USD

50th Percentile:

$131,090.00 USD

Incentive Pay Plans:

This role is eligible to participate in a discretionary incentive plan. Employees have the potential to receive a discretionary award based on performance against defined metrics and goals.

Location:

Nashville, Tennessee

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.