Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Commercial Relationship Team Administrator (RTA) II is a senior RTA that will manage the district's Commercial Relationship Team Administrators and Commercial Relationship Specialists. This position will also provide high-level sales support to the Commercial Banking teams to ensure customers receive excellent service.

Primary Responsibilities

• Leads, supports, and coaches Commercial Relationship Specialists and Commercial Relationship Team Administrators (RTAs)

• Proactively leads and provides guidance and analytical support for process enhancements and workflow improvements within the district or department supported

• Manages a team of RTAs and relationship specialists, exercising usual authority concerning staffing, performance appraisals promotions, and terminations

• May manage overall loan maturity process for team and ensures CRS/RM teams are proactive with processing renewals

• Oversees loan pipeline in para lending stages and act as liaison for team when working with Credit Products Para lending departments

• Leads the Relationship Team as the primary resource for OneView system information, usage, and training

• Oversees or submits Officer Code Changes when needed on behalf of team, portfolio transfers, etc.

• Collaborates with Management and Relationship Managers to understand needs of the client and identify ways to improve servicing

• Manages complaint database on behalf of team including working directly with clients for resolution on escalated issues

• Coordinates weekly team meeting(s) with Commercial Banking Leaders

• Assists team with resolving complex or escalated issues

• Facilitates new associate onboarding for new Commercial Banking team members

• Compiles and distributes management reporting such as, Area 360 Report, Weekly Sales Report, OneView Pipeline, Ticklers, Maturities, Past Due, and Exception Reports

• Ensures team compliance with all bank policies, procedures, and internal audits

• Leads department on various projects or initiatives to ensure timely completion

• Approves and manages department expenses such as office supplies and accounts payable requests

• Supports Commercial Banking Leaders as needed with other administrative duties such as travel, expenses, additional ad hoc reporting, org chart updates and other tasks as assigned

• Serves as an expert within their area of expertise and acts as the primary contact regarding operational questions, issues, or concerns

• Provides leadership and informal coaching

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• High School Diploma or GED

• Seven (7) years of experience in Commercial Banking

Preferences

• Bachelor’s degree in Finance, Accounting, Management, or related field

Skills and Competencies

• Ability to supervise and manage a team

• Ability to work under pressure and meet deadlines

• Demonstrated leadership capabilities

• Excellent customer service skills

• Strong relationship-building capabilities

• Strong verbal, written communication, and organizational skills

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

50th Percentile:

Incentive Pay Plans:

Location:

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.