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Birmingham Job Opportunities

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Salesforce Administrator

Regions Bank

Regions Bank

Sales & Business Development
Birmingham, AL, USA
Posted on Thursday, July 4, 2024

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Salesforce Administrator supports the lines of business including Corporate Banking, Consumer Banking, Contact Center, Enterprise Operations, and Wealth Management. This position participates in the design and development of the Customer Engagement Platform providing a 360-degree view of the customer and enabling superior customer service and support.

Primary Responsibilities

  • Manages daily administration and support of the Salesforce platform including but not limited to managing profiles and roles, customization of objects, fields, record types, sharing rules, page layouts, validation rules, custom settings, and flows
  • Serves as the liaison to the Salesforce user business groups to collect business requirements, design project plans, and ensure the application is meeting end-user needs
  • Provides procedural and technical guidance to the Salesforce analysts as well as assigns tasks to assist with project completion
  • Designs, develops, tests, debugs, and maintains Salesforce customizations (including integrations)
  • Stays up to date on technology trends, Salesforce application functionality, and roadmaps in order to provide best practices for process improvements
  • Creates and maintains documentation on processes and application configuration
  • Coordinates with necessary teams to complete tasks such as triggers, apex coding, and VisualForce page development
  • Works with minimal supervision and with wide latitude for independent judgment and may offer advice and/or guidance to junior administrators

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • Bachelor’s degree in related field
  • Five (5) years of Salesforce administration experience
  • Experience with Salesforce customization including but not limited to security controls, creating profiles, roles, record types, page layouts, customer settings, flows, validation rules, and reports/dashboards
  • Experience with Salesforce Lightning system design principles and architecture, including Lightning Web Components
  • Experience integrating with enterprise level middleware like Informatica / Informatica Cloud or MuleSoft
  • Experience in an agile methodology development environment
  • Experience with third party implementation vendors
  • Experience with implementing Salesforce App Exchange products

Certifications/Licensures

  • Salesforce Administrator certification

Preferences

  • Salesforce 1 Mobile App experience
  • Experience working with managed ap on Salesforce platform
  • Prior experience in the financial services industry

Skills and Competencies

  • Ability to communicate effectively to all levels of management
  • Ability to thrive in a cross-functional team environment
  • Demonstrated ability to solve complex problems and align solutions with desired business results
  • Excellent problem solving, interpersonal and communication skills
  • Exceptional organization skills
  • Project management and organizational skills necessary to balance multiple priorities in a fast-paced environment

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary locations being for Birmingham, AL or Atlanta, GA. Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$94,033.20 USD

Median:

$128,030.00 USD

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.


https://www.regions.com/welcometour/benefits.rf

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.