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Technology & Operations Risk Governance Liaison

Regions Bank

Regions Bank

IT, Operations
Birmingham, AL, USA · Charlotte, NC, USA · Atlanta, GA, USA
Posted on Thursday, June 6, 2024

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Business Unit Risk Liaison partners with senior leaders to strengthen the risk management culture across the business units within Regions. This position will work with the Business Unit and the centralized Risk Management department to assist in identifying and assessing the severity and impact of various risks.

Primary Responsibilities

  • Serves as the connection point and subject-matter expert between business units and Risk Management by fostering partnerships and collaborating as a liaison with other business and functional areas
  • Provides risk management consultation for risk identification, defines remediation efforts, and evaluates control design and effectiveness for problem/issue mitigation
  • Utilizes a knowledge of different risk types in identifying which risks could be affected by changes both internally and externally (e.g. new business offerings, retiring of offerings, policies and regulations)
  • Identifies Key Risk Indicators (KRI’s) and Key Performance Indicators (KPI’s) to evaluate performance against desired state
  • Serves as an escalation point to support risk assessments with cross-functional teams to ensure the program is effective and scales across all business units, while understanding, recommending, and presenting leadership with recommendations to resolve any gaps
  • Develops improvement approaches across the Bank that are holistic, and customer focused
  • Identifies and helps prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact
  • Continuously monitors control compliance and prevalent risk environment to ensure that exposures are kept at acceptable levels
  • Provides advice and guidance on high-complexity issues and projects
  • May assist in developing metrics, models, and tools to create and analyze risk loss estimates and other capital planning documentation
  • May design, develop, and implement independent reporting and/or financial analysis to assist in the business’ oversight role and may design and deliver executive-level presentations
  • May assist in the creation of documentation for external parties such as regulators and auditors

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

  • High School Diploma or GED and eleven (11) years of experience in risk management, consulting, or financial industry
  • Or Bachelor’s Degree and seven (7) years of experience in risk management, consulting, or financial industry

Preferences

  • Familiarity with Agile and Waterfall project management practices and tools
  • Governance, Risk, and Compliance (GRC) experience (RSA Archer platform)
  • Relative certifications that can be applied to risk management (e.g. CPA, CIA, CRCM, CAMS, CRMP, CRM, CPMP)
  • Six Sigma certifications

Skills and Competencies

  • Ability to develop partnerships and collaborate with different areas of the Bank
  • Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives
  • Ability to manage multiple priorities in a fast-paced and team environment
  • Advanced proficiency with Microsoft Products (e.g. Excel, PowerPoint, Power BI, Teams, Visio, SharePoint)
  • Strong analytical ability with a high attention to detail and accuracy in the solving of complex problems/issues
  • Strong communication, verbal, and organizational skills and the ability to lead meetings, prepare documentation, and balance differing viewpoints
  • Strong project management skills with demonstrated ability to manage expectations and deliver results
  • Working knowledge of differing risk types, the three lines of defense model, and applicable Enterprise Risk programs
  • Working knowledge of financial and or non-financial risk management strategies including risk and control self-assessment methodologies, processes, and tools

Additional Job Description

Primary Responsibilities

  • The Technology, Operations, Digital and Data (TODD) Risk Program Governance and Strategy Liaison sits within TODD Risk (1st line) and supports the design, communication, implementation, and execution of the TODD Risk‘s strategy. This role is vital to ensuring consistent execution of the Risk Oversight Committee and audit, agency, and/or regulatory examination support for TODD Business Units. This role is a senior level role with the team that will have peer coaching/mentoring responsibilities.
  • Leads delivery of effective governance materials and meetings to ensure the Technology and Operations Risk Oversight Committee (TOROC) is positioned to execute its duties
  • Collaborates and coordinates within TODD teams and key stakeholders to ensure transparent, strategic, and timely delivery of committee materials
  • Partners within TODD teams and with other key stakeholders to promote consistent risk approach in alignment with various risk policies, frameworks, and programs
  • Delivers, and may lead, support for TODD partners in regulatory exams, governmental agency audits, and/or internal audits
  • Advises and provides process improvement strategies on existing procedures and processes to ensure effectiveness within the organization
  • Identifies, monitors, and report risks that are emerging for TODD
  • Identify, champion, or lead creation of frameworks and/or process procedures and challenge existing procedures to drive efficiency
  • Key contributor to design enhancements of Risk program components, including frameworks, reporting, policies, and procedures
  • Identifies, creates, and/or challenge metrics to aid in driving better stakeholder monitoring results and increased efficiency
  • Executes risk assessments, issues management outreach and/or issue management administration
  • Provides Project Management of multiple initiatives while adhering to deadlines
  • Obtains and maintains necessary training to keep current on the discipline of Risk Management
  • Solves for range of complex problems
  • Provides guidance to junior analysts, including cross-training and peer coaching/reviews
  • May create project plans, timelines, critical paths, and milestones for key initiatives or areas of responsibility

Preferences

  • Master’s degree in related field
  • Proficiency with Governance, Risk, and Controls software (e.g., Archer)
  • Proficiency with project management software (e.g., JIRA)
  • Proficiency utilizing business intelligence software (e.g., Power BI)

Skills and Competencies

  • Experience with project management leadership, including cross-functional projects
  • Ability to build strong partnerships with stakeholders
  • Advanced knowledge of enterprise and operational risk management framework and principles
  • Ability to research, analyze data, and derive facts
  • Critical thinking and resourcefulness
  • Strong work ethic, self- motivation, and high level of intellectual curiosity

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$106,618.80 USD

Median:

$147,900.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.


https://www.regions.com/welcometour/benefits.rf

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.