Responsibilities

The Facilities & Office Services Manager is responsible for overseeing facilities operations, office services, and receptionist support for the Atlanta campus. This role ensures our workplace is safe, secure, efficient, and welcoming. It requires strong leadership, technical expertise, vendor management, and the ability to balance day-to-day operations with strategic planning.

Essential Duties include the following (other duties may be assigned):

Facilities Operations & Maintenance

• Support the coordination of repairs and preventive maintenance for facility systems (HVAC, plumbing, electrical, security, low voltage, fire alarm, etc.) and furniture, fixtures and equipment
• Communicate with outsourced vendors for security, janitorial, landscaping, pest control, waste management and others.
• Coordinate custodial and porter services to maintain cleanliness and functionality.
  
  

Office & Administrative Services

• Handle office services including mailroom operations, courier / express service scheduling, copier management, scanning, large format printing and document finishing.
• Assisting with reception services, conference room scheduling, and event/meeting setup.
• Assist with coordinating breakroom/beverage services and wellness amenities (fitness center, catering, snacks).
• Assist with keeping common areas (break rooms, conference rooms, etc.) neat and organized.
• Assist with updates to seating charts and office staff Outlook distribution list
• Deliver professional, reliable support to employees and visitors.
  
  

Security & Safety

• Manage access control systems, including assigning and removing permissions.
• Oversee visitor and parking pass processes.
• Promote safety and compliance with company standards.
  
  

Community & Culture

• Champion company culture through support of events, wellness programs, and employee engagement initiatives.
• Foster a positive, collaborative, and service-oriented culture.
• Identify and implement process improvements and technology solutions.
  
  

Qualifications

Education - Skills - Knowledge - Qualifications & Experience

• Bachelor’s degree preferred (associate degree acceptable with extensive experience).
• 5-7+ years of facilities / office operations experience in a corporate environment.
• Strong vendor interaction, customer service, and organizational skills.
• Proficiency in Microsoft Office Suite
• Excellent communication, interpersonal, and conflict resolution abilities.
• Highly organized, adaptable, and able to work independently.
• Good physical stamina with the ability to stand and walk for extended periods and safety lift or move items up to 50lbs.
  
  

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.